Expert evaluation

We work through your website using realistic user scenarios and identify potential user problems in the individual screens. As one of Scandinavia’s leading usability specialists, we have built up a library/database containing extensive guidelines for various website solutions. This database is updated on an ongoing basis, ensuring that our recommendations meet the highest international standards.

Whether you are the webmaster, marketing director, graphic designer or project manager, our reports will be an important and strategic document that will make your interface more user friendly and improve your users’ experience. Our expert evaluation gives you:

• Identification of serious usability problems
• Quick assessment and subsequent rapid improvement in usability
• Specific proposals that on implementation will reduce user problems, improve navigation, reduce the need for training, and provide a better user experience and more satisfied users.
• Increased competence within usability through our straightforward, specific report

Deliverable

The specific nature of the evaluation depends on the type of system and the client’s focus areas. We consider information architecture and interaction design. In general, an evaluation would include:

• Global navigation – is the main menu user friendly?
• Local navigation – are local menus and links sensibly structured?
• Terminology – are menu titles, button names and links easily understandable?
• Text structure – is the text appropriate for the medium?
• User feedback– does the user get the necessary response to their actions?
• Interactive functionality – are forms and searches user friendly?
• Process flow – is the structure suitably adapted to meet the user objectives?
• Accessibility – Is the system adapted to meet the needs of the disabled?

Competitor analysis

Another form of expert evaluation is competitor analysis, otherwise known as benchmark analysis. In this type of evaluation we assess your solution in comparison with market competition.

Why not give us a call on +47 22 42 46 42 for a chat with one of our consultants about expert evaluations.